Gem Spa Policies

Thank you for choosing GEM Spa Please be advised of the policies for this spa .

Booking Appointments: Upon booking please fill out the following consent forms before you come in for your appointment.

New Client: COVID Consent – Medical History – Client Consultation – GEM Spa Policies Notice
Facial Clients: Dermaplane – Chemical Peel
Returning Clients: COVID Consent – Updated Medical History

Cancellation: Amid the ongoing uncertainty of COVID-19, I have modified my cancellation policy to offer greater flexibility to all my clients. I hope this will alleviate any stress and hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, and especially if you are not feeling well, I understand and request for you to please contact me as soon as possible to reschedule. To further support you, there will be no penalties for cancellations at this time. Sickness: Skin care and other esthetic services are not appropriate care for infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition.

Arrival: Please wait in your car and text or call to let me know you’re here and I will come out to escort you in. Please wear your mask upon entering. If I don’t respond right away it’s because I may be finishing up an appointment. As soon as my room is ready I will text you to let you know you can head to the door.